When should I use Telehealth?

Direct Care is simply a more convenient, more affordable way for you to resolve many of your medical issues.

Direct Care IS NOT appropriate as a substitute for the regular care of your doctor or if you have a serious medical emergency.


When’s a good time to use Telehealth?

Anytime you need care now Common conditions »

  • If you’d like your lab results analyzed
  • If you’d like a recommendation for a specialist
  • If you have a health-related question
  • When you’re on vacation, on a business trip, or away from home
  • If you need a short-term prescription refill Common prescriptions »
  • If you’d like a medical issue explained to you or you need a second opinion
  • If you’re thinking of going to urgent care or the ER for a non-emergency issue

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